Cass Property Consultants: RICS Chartered Building Surveyors

We can identify causes of dampness issues and provide recommendations for the works required to address damp problems. We can inform tenants about lifestyle issues that contribute to condensation problems and advise them of small changes that can make a difference. We are independent and will provide a professional, unbiased assessment of what is wrong and what is needed to put things right.

Even where organisations have in-house technical staff, our independence and expert knowledge is valued. Using us helps Social Housing Landlords (SHL) be seen to be acting in a reasonable way by seeking input from a suitably qualified and experienced external consultant.

Our intervention as an independent consultant that does not work for the SHL can help de-escalate situations that have become entrenched and ‘personal’, and a fresh pair of eyes combined with a respectful approach can often bring about a mutually satisfactory outcome for all involved.

Whether defects are due to premature failure, insufficient or incorrect maintenance or simple wear & tear, we can identify their causes and provide a scope of works to fix them. Where applicable we will correct poor design detailing to avoid repeated premature failure. Typical problems may include cracking, loose render, leaks, unsightly staining, dampness and wood rot. Often we are asked to investigate defects and failures when our client’s contractors have failed to solve the problem(s).

Clear specifications ensure contractors are all pricing the same work.  Letting different contractors propose their own repair solutions gives you no way of knowing whether their quotes represent value for money.   Obtaining prices for identical works lets you compare their quotes on a like-for-like basis.

We can supervise site works to ensure compliance with specification and workmanship quality.  We deal with technical queries and liaise with contractors and tenants to ensure clear channels of communication and swift resolution of any issues.  We keep our client contacts fully informed at all stages of the process.