With many Building Surveying firms to choose from it can be difficult for customers to decide who to go with. Getting the right fit between client and consultant is essential to establishing and maintaining a good working relationship.
To help you make the right choice, her are a few of the things that make our company different from our competitors:
Our Unique Blend of Buildings Knowledge and Experience
The company was formed by Kevin Sergeant, a Chartered Building Surveyor with a diverse range of knowledge and experience. Following early hands-on experience working in his father’s building firm, Kevin spent 5 years attending full time courses in Building Studies. He got his first career job with PSA who sponsored him to study a Diploma in Building Surveying. Kevin then completed RICS requirements to become a Chartered Building Surveyor (MRICS).
Kevin’s career has been varied with a mixture of estates / facilities management, architectural design, private practice surveying, and works supervision experience. Between 2019 and 2024 he also taught part-time at Glasgow Caledonian University helping prepare final year Honours Degree Building Surveyors for a career in industry. In doing this he stressed the importance of ethical behaviour and trust to his students and specialised in analysis and remediation of typical building defects.
Having run a limited company since 2005, he understands commercial pressures and has empathy for business owners and property managers. He also has a respectful and personal approach that goes down well with private clients and housing association tenants.
Kevin’s diverse blend of training and experience distinguishes him from typical Chartered Building Surveyors. Good practical knowledge and works supervision experience let him interact comfortably with Contractors to ensure a high standard of workmanship quality.
Kevin applies a high level of care and attention to building inspections and prepares clear and detailed reports and specifications. His knowledge of repair principles and practices usually results in minimal variations to site works. Note: clients deciding to obtain quotes directly often results in frequent on-site variations and escalating costs. Once contractors are on site the client’s bargaining position is weakened and they can soon find themselves out of their depth managing costs and variations. Deciding not to use a specialist maintenance consultant like Cass Property Consultants can turn out to be a false economy.
Our Objective, Independent and Reliable Advice
We are independent and provide sound advice based on many years of training and experience. Since 2005 we have built a reputation for providing clear detailed reports and specifications. Where possible we will prepare documentation for contractors to price in competition, ensuring parity of quotes/tenders and better value for money.
Contractors are specialists in their field but can rarely identify causes of defects that are outwith their specialism. A Chartered Building Surveyor with a highly developed and wholistic knowledge of construction and maintenance can understand why the building has failed, and specify suitable remedial works, collaborating with skilled Contractors to give a greater likelihood of success.
Our Commitment to Excellent Customer Service
Our clients and quality of service are our top priorities. Being a small company we recognise we are only as good as our last job, and we strive constantly to maintain our reputation for quality. We understand that regular communication is critical to avoiding misunderstandings, and to maintaining a good client/consultant relationship. We strive to meet consistently high standards, while remaining friendly and approachable. We are always grateful for constructive feedback from our clients.